Privacy Policy

Introduction

Welcome to the Toftwood Dental Practice website (the “Site”). Toftwood Dental Practice (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, how we protect it, and your rights regarding your information.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site.

Information We Collect

We may collect and process the following personal information about you:

• Personal Identification Information: Name, email address, phone number, date of birth, postal address.
• Medical Information: Details relevant to your dental care, such as medical history and treatment records.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
• Usage Data: Information about how you use our Site, including the pages you visit and the services you access.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Dental Services: To book appointments, manage your dental care, and provide dental services.
• To Communicate with You: To send you updates, reminders, and other communications related to your dental care and our services.
• To Improve Our Services: To analyse usage data to improve our Site and services.
• Legal Obligations: To comply with legal obligations, such as record-keeping and reporting requirements.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party service providers who assist us in operating our Site and providing our services, such as payment processors and IT service providers.
• Legal and Regulatory Authorities: When required to comply with legal obligations or to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device when you visit a website. They allow us to recognise your device and collect information about your interactions with the Site.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or damage. Despite our efforts, no data transmission over the internet or method of storage can be guaranteed to be 100% secure.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Erasure: You have the right to request that we delete your personal information, subject to certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Portability: You have the right to request the transfer of your personal information to another party.

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check this page regularly to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Toftwood Dental Practice
Email: info@toftwooddentalpractice.co.uk
Phone: 01362 699342
Address: 111 Shipdham Road, Toftwood, Dereham NR19 1AH

Date Published: 16/08/2024